Neil went above and beyond, and i couldn't be more pleased. I did this for my sister. He has consistently undervalued herself, but i know he is pretty remarkable, and her experience is amazing. The resume and cover letter were both phenomenal and really made her see herself in a much better light. I had this done for a job a friend told her about. Before applying, he sent the resume and cover letter Neil created for her to her friend to ask his advice. He immediately sent it to the hiring manager, who promptly called HR, and then my sister to offer her the job on the spot. He's totally ecstatic, and so an I. Her original resume was okay, but he made her experience and training shine.